How CaTECH Transformed National Distribution Centres of a Leading Pet Care Retailer

An End-to-End Deployment of Security, Wireless, Infrastructure, and Power Resiliency Across 150,000+ sq. ft.

Project Overview

Canada’s leading specialty retailer of premium pet food and supplies was set out to modernize its national distribution centres.

The mission: deploy a secure, scalable, and centrally managed infrastructure to support daily warehouse operations, improve inventory accuracy, and streamline communications—across 150,000+ sq. ft. of critical space.

To meet these complex needs, CaTECH Systems was chosen as the turnkey integrator for this multi-site initiative, delivering:

•  A fully integrated Bosch enterprise security system (intrusion, access, CCTV)

• A Cisco Meraki cloud-managed wired and wireless network

• RF site surveys and wireless design for high-density warehouse environments

• IP paging and intercom integration with Microsoft Teams



• APC UPS-based power resiliency and environmental monitoring

Challenges

1. Disconnected Legacy Security Systems

• Each facility used different security platforms, limiting real-time visibility and compliance across sites.

2. Poor Wireless Coverage in Harsh Environments

• 30+ ft ceilings, metal racking, and reflective surfaces caused RF dead zones and disrupted mobile workflows.

3. Non-Native Integration with Microsoft Teams

• Our client needed their paging and intercom systems to integrate with Teams—a platform not built for such functions.

4. Limited Power Resilience

• Undersized UPS units were insufficient to protect critical systems in the event of power loss.



5. Multi-Disciplinary Coordination in Active Warehouses

• Executing security, wireless, and power installations with minimal disruption required off-hours work and detailed planning.

Solutions

Bosch Enterprise Security Deployment

• Intrusion Detection & Alarms: Dual-path signaling with real-time remote monitoring via Bosch BVMS.
• Access Control: Role-based permissions with live badge verification at entry points.
• Video Surveillance: High-resolution CCTV with smart analytics—line-crossing alerts, motion detection, and video capture tied to events.

Cisco Meraki Networking & Wireless

• RF Design & Surveys: Greenfield and active warehouse surveys using Ekahau tools to identify signal gaps.
• Robust Infrastructure: MR-series APs with directional antennas for full warehouse aisle coverage.
• Centralized Management: One dashboard for all network health, client tracking, and performance alerts.

Teams-Based Paging & Intercom Integration

• Custom SIP Integration: AudioCodes Mediant VE gateways connected IP speakers directly to Teams.
• Real-Time Paging: Emergency and zone-based announcements triggered via Teams.
• Two-Way Intercoms: IP intercoms at unmanned gates connected to Teams for seamless communication.

Power Resiliency & Environmental Monitoring

• UPS Systems: APC Galaxy VS and 3kVA units ensured no downtime in IDFs and MDFs.
• Environmental Sensors: Centralized temperature and humidity monitoring with alerts.

Project Management & Execution

• One Point of Contact: A dedicated CaTECH project manager led all disciplines.
• Pre-Staged Equipment: Reduced on-site deployment time and warehouse disruption.
• OH & S Protocols: Safe, off-hour installs to protect staff and operations.

Results

• 99.99% Network Uptime

• Eliminated connectivity drops for scanners and mobile devices.

• 90% Reduction in False Alarms.

• Real-time visibility improved incident detection and response.

• Unified Communications Under One Platform.

• Paging and intercom fully integrated with Microsoft Teams—<10 second response times.

• Standardized design enables faster rollout at new facilities.

Client Feedback

Pet Valu’s national leadership team praised the integration as “industry‑leading,” noting that CaTECH’s holistic approach—spanning security, network, wireless, communications, and power resiliency—transformed their distribution operations.